@techreport{20.500.12134/5591, author = {Reveiz-Herault, Alejandro}, author = {León-Rincón, Carlos Eduardo}, year = {2009}, month = {9}, url = {https://repositorio.banrep.gov.co/handle/20.500.12134/5591}, abstract = {Operational Risk (OR) results from endogenous and exogenous risk factors, as diverse and complex to assess as human resources and technology, which may not be properly measured using traditional quantitative approaches. Engineering has faced the same chal}, publisher = {Banco de la República}, booktitle = {Borradores de Economía}, volume = {Borradores de Economía; No. 574}, title = {Operational risk management using a fuzzy logic inference system}, keywords = {Operational risk}, keywords = {Fuzzy Logic}, keywords = {Risk management}, doi = {https://doi.org/10.32468/be.574}, }